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How does trust play a role in successful social engineering attacks?

OpenAI's Answer

Trust plays a crucial role in successful social engineering attacks by leveraging human psychology to manipulate targets into providing information or access. Here's how it works:

  1. Establishing Credibility: Attackers often pose as trustworthy figures or authorities to gain confidence. By impersonating someone the target trusts, like a colleague or tech support, they can more easily solicit sensitive information.

  2. Building Rapport: Social engineers may engage in small talk or use friendly language to create a sense of comfort and familiarity. This can lead to the target lowering their guard.

  3. Exploiting Psychological Triggers: They may appeal to emotions such as fear, greed, or the desire to help, creating a sense of urgency or obligation that prompts immediate action.

  4. Utilizing Social Proof: By appearing legitimate or referencing shared connections, attackers make their actions seem commonplace or routine, which encourages trust.

  5. Maintaining Trust: Throughout an interaction, attackers work to avoid any actions that might raise suspicion, ensuring the target remains cooperative.

For more details, you can check these resources: SentinelOne, CrowdStrike, and Cisco.

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